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Lunarlink Solutions, Toronto
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Quebec's language law requires a business doing business in the province to make its website available in French on terms at least as favourable as any other language. French cannot be a partial translation, a smaller subset of pages, or something a visitor has to hunt for after landing on an English page.
This is a plain-language summary, not legal advice. Rules change and thresholds get revised, so confirm anything you are relying on against the regulator's own page.
The obligation is comparative rather than absolute. If the English site has forty pages, the French site cannot have twelve. If the English form is three fields and the French one is eight, that is a problem. If English loads by default from a Quebec IP address and French sits behind a small flag icon in the footer, that is the failure that gets noticed first.
A non-French trademark used to be broadly exempt. Since the June 2025 changes, the exception is limited to trademarks actually registered rather than merely used, and any generic or descriptive wording inside such a mark has to appear in French. A business relying on an unregistered English brand name on its signage and site is no longer covered.
The threshold for registering with the language regulator and going through francization dropped from fifty employees to twenty-five, also effective June 2025. That is a business-wide obligation rather than a website one, but it usually arrives in the same conversation.
A French site written by translation software reads as a translation, and Quebec customers can tell within a sentence. Machine output satisfies nobody and quietly costs conversions. Budget for a human writer for the pages that sell, even if the rest is translated cheaply.
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