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Frontier Heating & AirConcept · the business is made up

An HVAC site built around the moment of failure.

A third-generation HVAC company's site built around the moment the furnace stops. The top of the home page shows techs on call, today's open slots, and a number to call.

Open the working site
To call from the top bar
1 tap
Pages
4
Build
4 wks

Where the usual site loses them.

An HVAC emergency is a house with no heat, and the homeowner calls the first company that looks like it will show up. Most HVAC sites answer with a photo of a smiling technician, a phone number in small type, and a contact form that promises a reply within one business day.

Frontier Heating & Air is a made-up company in Vancouver. Its site answers two questions before anything else: do you cover my address, and when can someone be here.

Six decisions, and why.

  1. Coverage by postal code

    The first three characters of a postal code answer with the city, the typical arrival time, and the first open slot, with the technician's name. An address outside the area gets a referral and a phone number instead of a dead end.

  2. Two paths, split early

    No heat or no air conditioning right now goes straight to dispatch by phone. Everything else books a one-hour arrival window, and the booking form's first option is the urgent one.

  3. One answer fills the next form

    On the home page, checking a postal code moves the map to that city, fills in the booking form's postal code, and picks the first slot, so nobody types the same thing twice.

  4. Prices in the open

    The service call, the after-hours fee, tune-ups, and new systems all carry a published price, with the maintenance plans beside them, so nobody has to call to find out what a visit costs.

  5. Credentials a local recognizes

    Technical Safety BC, WorkSafeBC, HRAI membership, and the CSA F280 sizing standard appear where a homeowner looks for them. A Vancouver homeowner knows those names. A generic row of badges means nothing to them.

  6. Reviews in degrees

    Each review shows the indoor temperature before and after the visit, which says more about an HVAC company than a star rating does.

Open it and use it.

Every page works. The forms answer the way the real ones would and send nothing anywhere.

Further reading

Where it comes from.

Next studyPinegrove Freight

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