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Lunarlink Solutions, Toronto
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WCAG 2.0 Level AA is the accessibility standard Ontario's accessibility regulation points at for websites. It covers roughly fifty testable requirements: readable colour contrast, keyboard operation without a mouse, text alternatives for images, labelled form fields, and headings that describe the structure of the page.
This is a plain-language summary, not legal advice. Rules change and thresholds get revised, so confirm anything you are relying on against the regulator's own page.
The four principles behind it are that a site should be perceivable, operable, understandable, and robust. In practice that means a visitor who cannot see the screen, cannot use a mouse, or is reading on a phone in bright sunlight can still find the phone number, complete the form, and understand what the business does.
Light grey text on a white background, which fails contrast. Form fields labelled only by placeholder text that disappears when typing starts. Images carrying real information with no text alternative. Menus and sliders that cannot be reached with the keyboard alone. And a page that is one long run of styled text with no real headings, which leaves a screen reader user no way to skim.
Ontario's regulation excludes two of the WCAG criteria: live captions on streamed video, and audio description for pre-recorded video. Everything else at Level A and AA applies. The regulation also points at WCAG 2.0 specifically, even though 2.1 and 2.2 now exist, so building to the newer version satisfies the older one comfortably.
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